Library Personnel: Motivation and Job Satisfaction

Paper Summary:

This paper presents a case study that was carried out at a UK university to help identify job satisfaction issues and improve work motivation among university library staff. To this end, this study reviews the relevant peer-reviewed and scholarly literature and surveys the staff of the library services division of a prominent university in the United Kingdom concerning job satisfaction and work motivation and how these factors can be used to improve the effectiveness and viability of university libraries today. A summary and synthesis of the research and important findings are presented in the concluding chapter. This paper contains tables and graphs. It also appends a library employee questionnaire.

Outline:
Chapter 1: Introduction
Statement of the Problem
Purpose of Study
Importance of Study
Scope of Study
Rationale of Study
Overview of Study
Chapter 2: Review of Related Literature
Chapter 3: Methodology
Description of the Study Approach
Data-gathering Method and Database of Study
Chapter 4: Data Analysis
Chapter 5: Summary, Conclusions and Recommendations
Appendix A: Current Library Facilities at University Used in Study
Appendix B: Library Employee Questionnaire

From the Paper:

"As noted above, in order to be successful today, university libraries must integrate their services with the changing needs of adult learners and faculty members in a number of ways. Because it is reasonable to assert that satisfied employees will also be more motivated than their nonsatisfied counterparts, the importance of this study directly relates to the ability of the organization to achieve its goals and fulfill its mission. In this regard, work motivation continues to be of major concern to managers at all levels in all types of organizations because management is all about getting things done through others, and knowing how to motivate others can improve the effectiveness of organizations."

Sample of Sources Used:

• Anderson, C. H. 1984. "Job design: Employee satisfaction and performance in retail stores." Journal of Small Business Management 22: 9.
• Barrick, M. R. & Ryan, A. M. 2003. Personality and work: Reconsidering the role of personality in organizations. San Francisco: Jossey-Bass.
• Buhler, P. M. 2003, December. "Managing in the new millennium." Supervision, 64(12), 20.
• Carson, Kerry D., Patricia A. Lanier and Paula Phillips Carson. 2001. "A Glimpse Inside the Ivory Tower: A Cross-Occupational Comparison of Work Orientations in Academia." International Journal of Public Administration 24(5): 479.
• Dennis, C. and L. Harris 2002. Marketing the e-business. London: Routledge.

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