A look at whether knowledge management and enterprise content management (ECM) can save a company from "knowledge walkouts".
Written in 2006; 2,424 words; 10 sources; MLA; $ 74.95
Paper Summary:
This paper defines and analyses the concept of "knowledge walkouts". It specifically discusses strategies for managing the creation of enterprise content management (ECM) and ensuing knowledge management strategies to alleviate the loss of key intellectual property as key employees retire.
Outline:
Executive Summary
Statement of the Problem
Findings
Defining Enterprise Content Management
Structuring Enterprise Content is the First Step to Knowledge Management
Retaining the Knowledge to Overcome "Knowledge Walkouts"
Knowledge Management for Many Organizations: Use It Or Lose It
Knowledge for the New Workforce
New Technology for the New Generation
Conclusions and Recommendations
From the Paper:
"The fact that there are organizations whose knowledge management systems are best practices for their given industry, and have processes in place for capturing and retaining excellent components of their knowledge are still the fact that it must be used to be effective according to Gartner (2006). Based on "the last mile" of knowledge management so to speak being these processes of selectively applying the content to specific business strategies and challenges, the indexing, search, and retrieval of knowledge in these repositories becomes a completely separate issue. Once in the repository, there's little guarantee that the valuable knowledge ever emerges again. In fact, it's not valuable at all without a thorough consideration for the way new workers will access it and put it to use. Getting workers to change how they do their jobs is also a critical aspect of capturing content, according to The Hard Side of Change Management (2005). "
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