An analysis of effective knowledge management in an organization.
Written in 2006; 1,400 words; 4 sources; APA; $ 46.95
Paper Summary:
The paper examines how organizations of all sizes contend with knowledge management issues and, whether they are aware of the issue or not, knowledge management decision-making is influenced heavily by organizational politics. The paper analyzes case studies that illustrate the influence of organizational politics on IT decisions, and how politically-motivated IT decisions can have detrimental effects on employee performance. The paper concludes that an organization's management software can foster collaboration or isolation among employees, and that this can either positively or negatively impact the company's profits.
From the Paper:
"In light of Wilson's (1997) analysis of the impact of technology on social and political change, St. Luke's serves as a role model for existing companies seeking to restructure or for new companies starting from scratch. At St. Luke's collaborative values were "consciously designed into the structure and culture of the enterprise from the outset," (Bumbo & Coleman 2000). Yet even with walls and desks, organizations can become more "people-determined," (Markus 1983), more dedicated to collaboration, sharing, and mutual benefit."
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