Job Satisfaction in Mental Health Care

Paper Summary:

This paper analyzes what the relationship between employee productivity and employee perceptions of job satisfaction or dissatisfaction is, among behavioral care workers in private mental health provider organizations. It shows that the findings of this study are that behavioral care workers in private mental health care provider organizations generally are satisfied with their jobs and that job satisfaction was positively related to the productivity of behavioral care workers.

From the Paper:

"Behavioral care workers in mental health care provider organizations frequently are required to care for patients who are acutely psychotic, aggressive, highly destructive, suicidal, or at risk of escape. Traditionally, "management strategies" for such patients have included the use of physical restraints, seclusion rooms, or constant one-to-one observation. These strategies have been criticized on grounds of ethics, economics, and efficacy (Montgomery & Johnson, 1996). The continued use of seclusion and restraint in psychiatric facilities "in the face of low confidence in such coercive interventions by health care professionals may be a sign both of the persistence of traditional practices which have not been closely examined, as well as by the use of these traditional practices to shield the staff of such facilities against fear of mental illness, violence and loss of control" (Goren & Curtis, 1996, p. 7). Under such conditions, the stress placed on behavioral care workers becomes intense. Even when the needs of patients are less demanding than those described above, pressures and stress on behavioral care givers can reach damaging levels when accompanied by unsatisfactory organizational or working conditions (Wells, Astrachan, Tischler, & Unutzer, 1995)."

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