Internet Application Management: eBay

Paper Summary:

This paper gives an overview of eBay's e-business and sums up its global and financial achievements. The author discusses the current changes which have been made to eBay's website and business model in response to the changing economic climate and shifts in customer behavior. The writer concludes by listing the areas on which eBay needs to focus in order to be ready for the increased pace of 21st century e-business and expand their market even further.

Table of Contents:
Abstract
Purpose of the Report
Background of the Company
Discussion of Current Business Issues
Research Findings on the internet topic chosen: E-business
Recommendations of the strategic implications of the topic chosen for the Executive Management Team
Exhibit -I
Exhibit -II
Exhibit -III
Exhibit -IV

From the Paper:

"Of late, the Internet has been the single most ineffaceable inflexion point in business history. While the first phase of the Internet corresponded with the dawn of the World Wide Web 20 years back, the second phase was marked by the building of successful companies operating businesses through the Internet within a comparatively short time span. Nevertheless, the achievements of these survivors, most remarkably eBay.com and to some extent amazon.com, helped in ushering the second wave of the Internet. Because of ubiquitous access to the Internet, it has helped in the creation of the possibility of a completely new business model by supporting a varied and level-playing field. Since the world is at the threshold of the third wave of the Internet, progressive businesses perceive that the emerging business model cashes in on the Internet as the first ever-present data network which is capable of linking together suppliers, customers and their trading partners in an unprecedented manner, viz. dynamically and in real-time 24x7."

Sample of Sources Used:

• Goodin, Dan. (2007, Sept) "EBay forum mysteriously leaks account details on 1200 users" Retrieved 25 September, 2007 from http://www.theregister.co.uk/2007/09/25/ebay_account_details_published/
• Holahan, Catherine. (2007, Sept) "EBay's bid to win back buyers" Business Week. Retrieved 25 September, 2007 from http://www.businessweek.com/technology/content/sep2007/tc20070917_750709.htm?chan=technology_technology+index+page_top+stories
• Hohler, Deborah; Ranganathan, C; Goode, Vern. (2001, Aug) "e-Business Capabilities: Building eBusiness capabilities through alliances: The Transition from Bricks to Clicks at Staples, Inc." Retrieved 26 September, 2007 http://www.simnet.org/Content/NavigationMenu/Resources/Library/Paper_Award_Winners/Download_Page2res/20011stpl.pdf
• Marshak, David S. (2003) "eBay creates Technology Architecture for the Future." Retrieved 26 September, 2007 from http://cn.sun.com/service/jcoe/down/JCOE%20eBAY.pdf
• N. A. (2007) "eBay - The World's Online Marketplace" Retrieved 25 September, 2007 from http://pages.ebay.co.uk/aboutebay/thecompany/companyoverview.html

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