The paper examines how failure to implement intercultural management can affect multinational businesses in Scandinavia.
Written in 2009; 8,740 words; 32 sources; APA; $ 183.95
Paper Summary:
Intercultural management in Scandinavia is often underestimated. The Scandinavians seem to be located so close to Germany, that similarities in culture, behavior and business are assumed. The paper examines the reasons behind the conflict-ridden end to cooperation between Danes and Germans at Scandlines and why the European discount supermarket chain Lidl, which is of German origin, made losses of about 40 million Euros in Sweden. After examining these events, the paper then discusses the most significant differences of doing business in Scandinavia as compared to doing business in the rest of the world. The paper includes a number of tables and graphs.
Table of Contents:
List of Used Abbreviations
List of Tables, Figures and Illustrations
Preface
Introduction
Economic and Political Background
Basic Indicators in Comparison
Economic and Political Structure
Socio-Cultural Background
The Importance of the Scandinavian Welfare System
The Scandinavian Way of Life
The Cultural Life in Scandinavia
Family Influence
"The Law of Jante"
Models of Culture Specific Issues
Basic Assumptions of the Scandinavian Culture
The 4-D-Model of Hofstede
Intercultural Communication
Verbal Communication
The Greeting
The Exchange of Business Cards
Topics of Conversation
The Value of Gifts
The Working Environment
Para-Verbal Communication
Non-Verbal Communication
The Smile
Body Distance
Gestures
The Scandinavian Dress Code
Punctuality
Leadership and Decision Behavior
The Hierarchical Structure
The Decision-Making Process
Dealing with Criticism
Questionnaire: Intercultural Management in Scandinavia
Executive Summary of the Questionnaire
Selected Results of the Questionnaire
Conclusion
Appendix
References
From the Paper:
"In Scandinavia the nuclear family is the centre of social structure. Most Families are small and nowadays marriage is not prerequisite to starting a family. There are many couples that live together without legalizing it with a marriage. In Sweden couples even get social or financial advantages when they live together as so called "sambo". Scandinavians raise their children to be independent and equally to the other sex. At the age of one they are mostly put into day care centers. Most of the Scandinavian parents work. On the one hand it is considered to be better for the children to learn how to socialize and to make friends instead of staying home, but on the other hand there are only few families in Scandinavia that could afford to maintain their lifestyles with only one salary. Later children mostly attend preschool classes and at the age of six or seven they are in full time compulsory schooling."
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