This paper is a needs assessment of the quality of writing information and procedure emails and memos at Seneca College.
Written in 2007; 805 words; 3 sources; MLA; $ 28.95
Paper Summary:
This paper explains that the goal of applying communication standards at Seneca College is to reduce the writing time required and the misunderstandings in interpreting these messages. The author points out that the skill levels in email use and writing in two surveyed areas are inconsistent across the college despite the need for these skills to be used on a daily basis. The paper recommends that a standards guide be established for all Seneca College communication as well as the development of college-approved communication formats to be used for all inter-office emails and memos. The paper includes charts.
Table of Contents:
Introduction
Profile of Target Audience
Methodology
Report: Writing Information and Procedure Emails and Memos Problem
Needs Assessment
Standard Requirements
Methodology
Evaluation
Conclusion
Recommendations
From the Paper:
"Seneca College, as most education institutions, is in a constant state of technology upgrades. These upgrades in terms of software and hardware have not been implemented consistently organization wide as a result of need and the prohibitive cost to undertake such a venture. As a result, there presently are multiple software packages in use many of which are not current. As a result, college employees have varying degrees of knowledge and ability to use the range of existing software. Furthermore, employees have varying levels of expertise in writing."
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