Hospitality Management Education

Paper Summary:

This paper explains that the explosive growth in the hospitality industry demands highly-qualified people trained in hospitality management to fill rapidly opening positions. The author points out that the research indicates that attributes are not the key to selecting a career in the hospitality industry. The paper concludes that the "graduate image" was not always accepted as being valuable, and often students felt they had to prove themselves more because they had an education.

Table of Contents
Statement of Objectives
Hypothesis of Study
Scope and Delimitations
Introduction
Background
Methodology
The Study Model
Literature Review
Summary

From the Paper:

"Clearly with these companies and many others, certification is becoming a requirement for practice. Maintaining and enhancing the industry's professional certification programs have one central purpose according to Karen Giles, the Vice President responsible for certification programs, "To increase the value of certification so that in turn, certification raises the professionalism of the entire hospitality industry and everyone who works within it. Certification and the standards of competency it brings will help the hospitality industry become recognized as the profession it is. By defining a body of knowledge necessary for each hospitality position, certification gives everyone, from housekeepers to general managers, concrete goals to strive for and a way to benchmark their personal successes.""

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