Groupware

Paper Summary:

This paper explains that today the generic name for groupware within an organization is the intranet, which is used for the organization as a whole and not just by some specific departments. The author points out that one of the pioneer organizations to build up an intranet was AT&T, who later extended the system further by using the servers and browsers from Netscape, which was a revolution of the method of accessing, working with and distribution of information. The paper relates the development of the use of groupware or intranets for e-commerce by the Maytag Corporation, Gillette Co., Polaroid, Avon Products Inc. and Conexant.

Table of Contents
Groupware for Information Use
Groupware for Business Strategy
Possible Uses for Groupware

From the Paper:

"Leaders in the field of computer technology have always felt that the manufacturing of semi-conductors have always been decided by technology. The challenges to the manufacturer are in terms of speed, customer expectations and cost pressures. These companies are also now using intranets and other information systems for various purposes. These utilities are in using the Internet and intranet to improve the collaboration with the employees, their relationships with customers and improve the project management side of their business; in implementing systems that improve their supply chain management or perform better and more sophisticated forecasting of supply and demand; use the available middleware so that they can obtain the uniform surface by which their programs can access other applications; and expand their planning system for the resources of the enterprise."

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