Global DSS and Strategic Planning

Paper Summary:

This paper explains that a decision support system is an all-inclusive term for all methods and tools and technologies that help an organization carry out its decision making process and support its decision-making. It shows how a computerized system may be referred to as a decision support system, especially when it does not involve the 'online transaction processing system' -OLTP. This is when software is helpful to the manager of a company by making certain decisions relating to the company and then the software or the PC that it runs on will be referred to as a decision support system or DSS. It explains that in addition, other information systems such as the EIS or 'Executive Information Systems' can all be put together under the category of 'decision support systems'.

From the Paper:

"The enterprise wide decision support systems are generally linked to large data systems and it would be used by a large number of managers within the company. This system facilitates a manager of a company that uses it to find out and get information about anything that would help him make his decision within a few minutes, that is, information is at his finger tips at all times. All relevant data can be either sliced up or diced up, or drilled down and graphed and charted up so that it is easily readable and comprehensible. A good example of a company that used this method of enterprise wide decision is the Mervyn Departmental Stores, which developed the 'decision maker's workbench' in the year 1994. Employees using this method have testified that the decision making process is infinitely easier and faster after using the DMW. Analyses are performed by the DMW on the present trends, performances and the stock inventory of the Mervyn Store. (What is a Decision Support System?)"

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