A review of the ideal methods of obtaining compliance and co-operation from employees.
Written in 2009; 4,519 words; 6 sources; APA; $ 117.95
Paper Summary:
This paper examines how managers gain compliance from their employees and how they get their employees to perform well. The paper discusses the compliance gaming theory, which states that leaders can effectively make use of informal communication strategies to motivate their employees, so that supervisors who encourage employees with positive feedback are most likely to achieve task compliance. The paper quotes various theories used to motivate employees and discusses the game theory, which is part of a group of theories often grouped together under the heading of rational choice theory. In addition, the paper explains that this theory may function either positively or normatively and may provide a contribution to predicting or explaining the behavior of an individual and may result in offering advice to an individual concerning what choice should be made.
Outline:
Introduction
Summary & Conclusion
From the Paper:
"The work of Kellerman and Cole (1994) entitled: "Classifying Compliance Gaming Messages: Taxonomic Disorder and Strategic Confusion" states that the compliance gaming strategies includes the method of the 'actor takes responsibility' in attempting to gain compliance of others to assist them through offering to do it themselves as a method of getting them to do what is wanted. Another method is referred to as 'altercasting' and is a negative form of attempting to gain compliance of others by noting that only a "bad person would not do what is wanted" intimating that the individual who will not comply is one with negative qualities."
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