Emotional Intelligence

Paper Summary:

This paper explores the academic research surrounding emotional intelligence and its connection to a more efficient work environment. The paper discusses the existing credible information on emotional intelligence and relates it to work performance and leadership. The paper concludes that there is not enough quantitative research to make any claims as to the importance of emotional intelligence to increased productivity.

From the Paper:

"Goleman's book extrapolated many of the benefits and theory behind emotional intelligence from related fields. Likewise, we find that this same factor has carried over into a majority of the academic studies as well. There are many assumptions and subjectively assessed benefits were included as evidence of increased productivity associated with increased emotional intelligence. Only two studies were found that measured productivity as a result of emotional intelligence in a concrete manner that meets academic standards. The first was the study of insurance salesmen addressed earlier in this research."

Sample of Sources Used:

• Cherniss, C (2004). Emotional Intelligence: What It Is and Why It Matters. Emotional Intelligence Consortium. Paper presented at the Annual Meeting of the Society for Industrial and Organizational Psychology, New Orleans, LA, April 15, 2000
• Consortium for Research on Emotional Intelligence in Organizations. (2006). Emotional Intelligence. Retrieved October 5, 2006 from http://www.eiconsortium.org/.
• Goleman, D. (1998). Emotional Intelligence. New York: Bantam.
• Gronsky, B., Haas, W. and Wasylyshyn, K. (2004). Emotional Competence: Preliminary Results of a Coaching Program Commissioned by Rohm and Haas Company. Human Resource Planning. 27 (4): 7.
• Huy, G. (2002). Emotional Balancing of Organizational Continuity and Radical Change: The Contribution of Middle Managers. Administrative Science Quarterly. 47 (1): 31.

More papers on Emotional Intelligence:

• Research Paper # 97407 : "Emotional Intelligence and Children"
• Article Review # 141660 : "Feeling Smart: The Science of Emotional Intelligence"
• Book Review # 122780 : "Emotional Intelligence"
• Term Paper # 143364 : "Emotional Intelligence"

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