E-Government in Australia

Paper Summary:

The paper proposes that in a world increasingly controlled by technology, the government of Australia has also recognized the importance of the Internet in people's daily lives. The paper further examines how, in response to private industry's success in creating a virtual marketplace, citizens have started to create a demand for virtual abilities within the governmental parts of their lives. The paper explains how the idea of an e-government, or a government accessible through the Internet, is showing up in counties worldwide. The study intends to explore the concept of e-governance in Australia. In addition, the paper attempts to explore the impact that such a system has on Australian citizens.

Table of Contents:
Executive Summary
Research Question
Methodology
Literature Review
(i) Introduction & Definition
(ii) E-Governance in Australia in Various Sectors
(a) Government Outsourcing
(b) Tourism
(c) Healthcare & Medicine
(d) Welfare Policy & Administration
(e) The E-Government System
(iii) Impact of E-Governance on Australian Citizens
(iv) Putting It All Together: Making E-Government a Reality
(v) Creating Accessibility in an E-Government System
(vi) E-Governance in the United States
(vii) Summary of Literature Review
Results
(i) Research Question: What is the current status of e-governance in Australia...?
(ii) Research Question: ...and what is its impact on the Australian citizen?
Discussion
Recommendations

From the Paper:

"E-governance is becoming widespread as well as widely accepted by government bodies and administrations. The rapid spread and assimilation of technology into global society has fostered an environment for the efficient use of it for government and civil purposes. "Rationalities of e-government are replete with ideas of networks, joined up governing one-stop shops, individualised service delivery, and government transparencies" (Henman & Dean 2004, p.2). Therefore, e-governance is the creation of a network of information and databases for use by both public officials as well as citizens in order to capitalize on technological advances to improve the processes of governmental systems."

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