Conducting Interviews

Paper Summary:

The paper discusses the use and understanding of good communication skills as an essential aspect of the contemporary business and social environment today. The paper states that in order to test and explore the process and learning of communication skills, the subject of conducting interviews was undertaken. The experiential data and research of this subject was obtained from class seminars and test interviews. The paper notes that these were used to examine the various skills used in interviews and to develop a list of best practices in undertaking and conducting interviews. The paper states that the literature on this subject was also consulted in order to determine the best practices and necessary communication skills that are considered necessary for conducting good interviews.

Outline:
Introduction and Overview
Identification of Specific Skills and their Utilization
Interview Choice
Skills and Techniques
Practical Considerations
The Iimportance of Questions and Language
Non-verbal Indicators
Cross Cultural Aspects
Evaluation of Performance
Findings and Recommendations
Summary and Conclusion

From the Paper:

"The various best practices were sourced from the literature available on this topic. There are various interview types that were considered for this paper. The first is the informal or conversational interview. The analysis of the skills needed for this type of interview were found to be significant and were included in the assessment of the communication skills necessary in a good interview. In this type of interview the questions are allowed to be as open-ended as possible, and result in a more flexible and less formal interview atmosphere".

Sample of Sources Used:

• Assessment Methods: Conducting Effective Interviews, [Online] Available at: http://www.hrtoolkit.gov.bc.ca/staffing/staffing_steps/assess_methods/oral_interviews/conducting_effective_interviews.htm
• Bramson, R. 1993, Coping with difficult bosses, Nicholas Brealey, London.
• Burgoon, J. K., & Bacue, A. E. 2003. Chapter 5 Nonverbal Communication Skills. In Handbook of Communication and Social Interaction Skills, Greene, J. O. &
• Burleson, B. R. (Eds.) (pp. 179-209). Mahwah, NJ: Lawrence Erlbaum Associates. Retrieved May 8, 2008, from Questia database: http://www.questia.com/PM.qst?a=o&d=104778004
• "Back to Basics - Dos and Don'ts for Interviews: Be Confident and on Time", 2001, Birmingham Evening Mail (England), p. 32. [Online] Available at: Questia database: http://www.questia.com/PM.qst?a=o&d=5007898928

More papers on Conducting Interviews:

• Term Paper # 142669 : "Interviewing and Interrogating"
• Term Paper # 148570 : "Focus Group Discussions and In-Depth Interviews"
• Research Paper # 30218 : "Conducting Business in Japan: A North American Manager's Guide"

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