Community Mediation

Paper Summary:

This paper provides an overview of alternative dispute resolution methods and approaches, a discussion of potential drawbacks and constraints, and an assessment of whether these methods are appropriate for the public sector. A summary of the research is provided in the conclusion.

From the Paper:

"City government, like all governments at least to some extent, exists to resolve conflicts and settle disputes. This is why governments have been constituted among us, so that we may talk (and even argue and shout) rather than picking up clubs or guns or nuclear warheads. While the role of providing a forum and a means of resolving disputes is common to all forms of government, it is especially important a the municipal level because it is at this level that the disputants tend to know each other personally. The citizens of any given city have to continue to live together after political conflicts and upheavals to go to football games together and PTA meetings to talk about their children and shop together in the produce aisle."

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