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Communicating with Difficult People
Research Paper # 107178
Communicating with Difficult People
This paper explores methods of communication and types of communicators in communicating with the difficult individual.
2,481 words (approx. 9.9 pages) |
3 sources |
APA | 2008
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Paper Summary:
The paper focuses on a case study of a difficult individual, a principle of an office, who refuses to consider the opinion of others. The paper analyzes this problem using relevant theoretical concepts and perspectives and makes practical recommendations on how the problem could be resolved from interpersonal and communication perspectives. The paper identifies the 'Know It All' and the 'Sherman Tank' as the types of communicators that would be specifically inclusive of this particular difficult individual.Outline:
Objective
Introduction to Communication Theory
Dealing With Difficult People
Different Types of Difficult Behavior
Summary and Conclusion
From the Paper:
"The work of Christiansen, Cochran, and Corkery (2000) entitled: "Dealing with Difficult People: A Training Program" published by the University of Iowa, University Counseling Service states that the program at the University of Iowa is one specifically designed so that the learner will be provided with the opportunity "to learn more effective strategies for relating to angry, emotional, or tearful individuals." This type of program should be completed by the individual "who finds themselves in situations where they have to cope with emotional individuals.""Sample of Sources Used:
- Donadio, Patrick J. (2003) Dealing with Difficult People Takes Practice 12 Oct 2003,. AutoINc. Online available at: http://www.asashop.org/autoinc/oct2003/manage.htm
- Christiansen, M.D.; Cochran, S.V. and Corkery, J.M.( 2000) Dealing with Difficult People: A Training Program. The University of Iowa, University Counseling Center, 2000. Iowa City, IO.
- Podgorecki, Jozef (2004) Social Communication Theory Usage Attempt in Pedgogical Resarch. Pedagogika (2004) ISSN 1392-0340.
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Cite this paper
APA Citation:
Communicating with Difficult People (2012, February 09). Retrieved February 10, 2012, from http://www.academon.com/Research-Paper-Communicating-with-Difficult-People/107178
MLA Citation:
"Communicating with Difficult People" 09 February 2012. Web. 10 Feb. 2012. <http://www.academon.com/Research-Paper-Communicating-with-Difficult-People/107178>
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