Breaking the Barriers

Paper Summary:

The paper presents a study compiled as an application to the Ministry of Health in Saudi Arabia for support in a help center that works with children with mental disabilities. The forte of the Al Aoun Centre, which has been operational for more than twenty years, is the assistance it provides to children in need of speech and hearing therapy who are mentally disabled.

Outline:
Introduction
Background of the Study
Organization and Management
Operating Strategies Strategies

From the Paper:

"The Saudi Arabian healthcare system is a national health care system. This means that health care services are government provisioned and this is accomplished through a number of governmental agencies. There is an increasing need for private sector health care provision of health care services in Saudi Arabia. The government agency in charge of administering health care is the Ministry of Health, which provides primary health care services through providers. Services provided include preventative services, rehabilitative and curatives services. In a recent report published in the Record it is reported that the School of Medicine's Health Administration Program along with BJC HealthCare's International Healthcare Services "has launched an unique executive master's program for Saudi Arabian physicians and health-care ministry executives at the request of the Saudi Ministry of Health." (Miller, 2006) The report states that the program "was created specifically for 18 participants from the Riyadh-based King Fasad Medical City, a four-hospital system that is one of the largest medical complexes in Saudi Arabia." (Miller, 2006) According to Daniel K. Mueller, Ph.D, assistant vice-chancellor for international affairs: 'Health-care systems in the world are all changing, and the ministry sees the need to train executives in the basic principles of management, finance and organization to improve health care for the population of the King Fasad Medical City serves." (Miller, 2006) One of the lessons that this programs teaches "is the importance of enhancing healthcare by improving the processes hospitals use." (Miller, 2006)"

Sample of Sources Used:

• ISO 9001 Auditing Practices Group Guidance on: Scope of ISO 9001: 2000. Scope of Quality Management System (QMS) and the Scope of Registration/Certification (2004) ISO & IAF. Online available at: http://isotc.iso.org/livelink/livelink/3553988/APG-Scope.doc?func=doc.Fetch&nodeid=3553988
• Al-Ahmadi, Hanan; and Roland, Martin (2005) Quality of Primary Health Care in Saudi Arabia: A Comprehensive Review. International Journal for Quality Health Care Advance Access. 9 May 2005. Online available at: http://intqhc.oxfordjournals.org/cgi/content/full/17/4/331
• Aliotta, Sherry L. (2005) The case for quality: effective clinical and financial case management: Healthcare Financial Management 1 June 2005.
• Al-Rajhi, Ibriam, Altman, Yochanan; Metcalfe, Beverly, and Roussel, Josse (2006) Managing Impatriate Adjustment as a Core Human Resource Management Challenge. Human Resource Planning. 1 Dec 2006. Online Highbeam Research Available at: http://www.highbeam.com/doc/1G1-157194738.html
• Annex 1. Disability-related Organizations (2008) Country Profile on PWDs Annex: Saudi Arabia. Online available at: http://www.jica.go.jp/global/disability/pdf/sau_annex.pdf

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