Training for Global Operations

Paper Summary:

This paper talks about training and preparing for global operations and the reasons this is vital in the preservation of success in business today. The author discusses the target population for the appropriate training: expatriates, people traveling internationally, Headquarters personnel, and people involved in technology transfer, and defines each target group. The paper then analyzes the training issues within an organization that needs to be addressed and the types of training that can be used to address these issues. The paper also suggests that to be a successful global trainer, one needs to be sensitive to different cultures and realize that your way of doing business is minute in comparison to the rest of the world.

From the Paper:

" Before training can be developed or occurs, we must determine the target population for that training. There are four groups that must be targeted to for training, which include: expatriates, people traveling internationally, Headquarters personnel, and people involved in technology transfer. An expatriate is anyone within an organization that is assigned to work outside their respective country. Senior executives are not the only people traveling internationally anymore, so it is important to make sure that everyone within the organization has some level of global training to better understand different cultures and the nature of global business."

Sample of Sources Used:

• Hicks, Sabrina. "Successful Global Training." Training & Development. Vol. 54. (2000).
• Kemper, Cynthia L. "Global Training's Critical Success Factors." Training & Development. Vol. 52. (1998).
• Kosan, Lisa. "Training Spans the World." eWeek. Vol. 18. (2001).
• Laroche, Lionel. "Beyond Translation- Global Training Must Consider Cultural Differences." Training & Development. (2000).
• Lascu, Dana-Nicoleta. International Marketing. Ohio: Automatic Dog Publishing, 2006.

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