Change Agent

Paper Summary:

This paper includes a study in which the writer evaluates personal experiences at being a change agent within the family, organizations, and situations at school. From such experience, the writer notes that trust is by far the most important characteristic to continually build upon. The writer concludes that there are many skills necessary for being a successful change agent. The writer points out that these include the ability to change an organizational culture to be more focused on achievement and empowerment, the ability to create a highly reciprocal environment that builds on and stimulates trust, and the ability to create immediacy, concreteness, ownership, and acknowledgment.

Table of Contents:
Personal Essay
Change Agents Role Based on Readings
Skills for being an Effective Change Agent
References

From the Paper:

"Executives need to change the very culture of a company first for change to be received. The readings stress that managers must also bring a strong sense of empowerment and ownership into an organization and grow de-facto leaders in organizations. These are the champions of change overall. This aspect of leadership behavior of specifically creating a champion of change is critical is the development of champions or de facto leaders that set the pace for everyone around them in the company. Jenkins and Oliver define this aspect of behavior that leads to successful change as being critical for the creation of trust between executive managers and the many affected employees of the company.
Countering resistance to change that starts with fear of the future takes nothing less than a leader who is passionate about making change part of the company's culture. Leadership behaviors to initiate and sustain the momentum of transforming goals or initiatives into high value and lasting business strategies is never a one-and-done proposition for any leader. It must be a constant passion to bring change into a company if any leader is going to be successful."

Sample of Sources Used:

• Aguirre, Calderone, Jones (2004) -10 Principles of Change Management. Resilience Report, Booz, Allen Hamilton. New York, NY. Accessed from the Internet on July 5, 2006: http://www.strategybusiness.com/resilience/rr00006?pg=all
• Caudron (1999) - Taking Charge of Change. Business Finance Magazine. January 1999. Page 27. Accessed from the Internet on July 5, 2006: http://www.businessfinancemag.com/magazine/archives/article.html?articleID=4931
• Jenkins and Oliver (1998) - The Eagle & the Monk: Seven Principles of Successful Change (United Publishers Group, 1998)
• Schein (1992) - Organizational Culture & Leadership (2nd Edition, 1992, Jossey-Bass, an imprint of John Wiley & Son, New York, NY), ISBN 0787903620

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