This paper discusses the ethical and administrative burden of workplace monitoring of the employee's use of information technology.
Written in 2004; 3,455 words; 15 sources; APA; $ 97.95
Paper Summary:
This paper explains that workplace monitoring is a necessity due to employee abuse of cyber-time. The author points out that this monitoring indirectly causes a cultural change, which causes social separation of monitoring personnel and those people being monitored, resulting in an unfair burden of confidentiality and social non-acceptance of the monitoring personnel. The paper relates that monitoring software has become a clarifying tool; employees are now notified upon logging into their work terminals or PCs that their activities are subject to monitoring, and if found to be legally in question, they will be reported to the police.
Table of Contents
Introduction
The Business Objective
Necessity, the Mother of Perception
Clock, Not Content - Can I Just Do My Job?
The Lone Soldier
From the Paper:
"Employees do surf outside of the scope of their employment. No company can claim otherwise. Filtering and monitoring is necessary. Once decided it is necessary, someone must be responsible for the incorporation of data gathering for reporting purposes, and will ultimately gather information whether inadvertently or not that is personal in nature. Employees will eventually begin to see monitors as criminals, violators of their personal rights, or devils with evil intent. They will shy away form the use of the internet as a proper tool, as they also shy away socially from the monitors. An employee afraid to utilize a resource is a lacking employee at best. Nevertheless, where does the trust begin and where does it end? The cultural perception of anything that threatens privacy, whether in the workplace or in private life, emerges from the pendulum swing of rumors, ideas, and in some case falsehoods."
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