Verbal and Nonverbal Communication

Paper Summary:

This paper examines how interpersonal communication refers to the ability to relate to people by using verbal and nonverbal communication and how it can occur in both a one-on-one and a group setting.
It looks at how good communicators must be able to handle different people in different situations and make people feel at ease. It analyzes how communication involves verbal and nonverbal signals that exchange information-bearing messages between a source and a destination and addresses the effects of verbal communication, including words, speech and language and nonverbal communication, including mannerisms, facial expressions and eye contact.

From the Paper:

"Nonverbal communication has a major effect on many other aspects of life, including cognitive learning and interpersonal relationships. For example, a teacher's nonverbal communication skills can influence a student's ability to learn and quality of the curriculum. Research reveals that teachers who display good nonverbal skills have higher levels of cognitive learning (McCroskey, 1996, p. 209). Their students perceive their classes as more interesting and fun. According to research, the nonverbal behaviors that have the greatest effect on students are tone of voice, eye contact, and friendly gestures (McCroskey, 1996, p. 210). Smiling, eye contact, and vocal variety gave students a more positive image of the teacher, and the teaching materials (p. 213)."

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