Unions and Human Resources Communication

Paper Summary:

This paper argues that employing cooperative bargaining strategies that stress open lines of communication benefits both management and labor. Human resources professionals can thus help negotiations go smoother by applying consensus bargaining techniques when they deal with labor representatives.

From the Paper:

"Traditional collective bargaining assumes that labor and management have different and conflicting interests. Negotiations are then seen as a "zero-sum" arrangement, where one side's concession is viewed as the other side's loss. This atmosphere creates an atmosphere of suspicion, where each side strives to maintain the advantage. As a result, very little communication occurs between labor and management representatives. Rather than fostering communication and dialogue, collective bargaining laws focus on limiting each side's "weapons," such as strikes, lockouts and the termination of union activists. This difficult situation is often further complicated by political pressure and an intense media scrutiny."

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