Trust between Management and Physicians in Hospitals

Paper Summary:

This paper describes the conflict between the inherent objectives of hospital administrators and hospital physicians and how this conflict is the source of the erosion of trust between the two groups. The paper explains that the administrators' goals of conserving resources and containing hospital costs conflict with those of the doctors. It explains that the doctors' goal is to provide their patients with the highest quality care possible and that methods for dealing with this conflict have thus far been inadequate and may even compromise patient care. The paper then suggests that the best way to deal with the problem would be to hire high-quality trainers to conduct world-class, trust-engendering seminars for management and doctors, since none of the current methods for creating trust between doctors and management seem to be effective.

From the Paper:

"As for administrators, their sense of trust with physicians, Succi asserts, boils down to one area: "cost/quality management." When alluding to costs of providing services to patients, therein lies a very important factor in running a hospital, and there is little doubt that administrators are keenly interested in keeping costs from rising out of sight. And since hospital administrators are "rewarded for conserving resources and containing hospital costs" and physicians are gaining credibility for offering ever-higher levels of care, Succi believes these two conflicting concepts create an erosion of trust."

More papers on Trust between Management and Physicians in Hospitals:

• Essay # 18097 : "Operations Management and Just-in-time Production"
• Term Paper # 122141 : "Performance Management of Nurses in Hospitals"
• Term Paper # 129268 : "Project Management and Leadership in IT"

APA Citation:

MLA Citation: