Trends in Organizational Behavior

Paper Summary:

This paper explains that, in the span of 30 years, computers have totally revolutionized the way people work: Although many of these changes have been welcomed; in almost all situations,they have contributed to job-related stress. The author points out that, when computers first come into the workplace, workers are afraid the computer will replace them or they are frustrated learning how to use the computer. The paper relates that a good business management tool is to practice ethics in the human services department especially during periods of downsizing; managers should make it as painless as possible for everyone involved.

From the Paper:

"While the rapidly changing technology of our time has created much mental and emotional stress in the work place, it has also caused some physical stress. Carpal tunnel syndrome has become an increasing problem. Other problems that can develop if proper precautions are not taken include fatigue, eye strain, and cramps. An alert manager can help prevent this by encouraging his employees to take periodic stretch breaks and teaching the employees about ergonomic positioning. Additionally, Microsoft produces keyboards and mice that are designed to reduce this type of job fatigue and strain. OSHA also has available on their website www.osha.gov additional information such as proper keyboard height to reduce eye strain."

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