Training Programs at Goodyear Tire

Paper Summary:

This paper explains that, at Goodyear, a worker can be trained for the task within the organization if the worker has the skill set required; the only criteria is that the worker needs to be sufficiently motivated to learn the tasks being taught. The author points out that, often, in the technology and engineering domain, the expert knowledge of the trainer is very important, and "people-skills" are considered secondary. The paper stresses that knowing the limits of improvements that training can have on a work force is important to avoid training programs that are expensive and do not generate the intended results for the worker.

From the Paper:

"Organizational learning and understanding the power bases for future success of the company is very important. The employees will have to understand the importance of multiple skill development and the need to understand the impact of a decision on other aspects of the business. Understanding the financials goals of the company and the need for planning and scheduling is important in a worker-empowered organization. In a lean and JIT operational system understanding the relevance of the supply chain and the value addition at every point will be stressed. Employees within Goodyear will be taught to identify these critical features."

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