Examines TQM programs in different types of businesses.
Written in 2003; 4,500 words; 24 sources; $ 135.95
Paper Summary:
Provides an overview of the growth and goals of TQM. Describes the key to the success of TQM implementation and three methods of implementation: greenfield, retrofit, and incremental. Discusses the interrelationships between TQM and HRM.
From the Paper:
"Total quality management (TQM) seeks to eliminate defects and improve efficiency within organizations, and involves coordination among departments, divisions, suppliers, distributors and all other groups associated with a company's operation.
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