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Total Quality Management (TQM)
Essay # 10189
Total Quality Management (TQM)
Implementing a TQM system. Uses accounting dept. of fictitious company X as example. Discusses different approached, resistance to change.
2,250 words (approx. 9 pages) |
7 sources |
2001
From the Paper:
"Implementing a Total Quality Management system (TQM) can be a difficult process due to the changes that are brought about in the organization. Resistance to change in a TQM environment often does not come from the "lower" workers, but rather from middle managers who often feel a loss of control and a sense that their importance to the organization has been diminished. his research explores the implementation program for TQM in the accounting department of Company X."Problem Description and Background
"Company X has an accounting department composed of 22 employees. The controller has been with the organization for more than 18 years, and is a middle aged man (Mr. Thompson) who oversees accounts payable, accounts receivable, and special programs. The special program ..."
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APA Citation:
Total Quality Management (TQM) (2012, January 15). Retrieved February 12, 2012, from http://www.academon.com/Essay-Total-Quality-Management-TQM/10189
MLA Citation:
"Total Quality Management (TQM)" 15 January 2012. Web. 12 Feb. 2012. <http://www.academon.com/Essay-Total-Quality-Management-TQM/10189>
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