The Western College Refectory

Paper Summary:

This paper presents a questionnaire given to students and faculty regarding the food and services offered by the Western College Refectory. The paper presents the results of the survey contending that the participants offered many suggestions and good ideas to improve business at the Refectory. The paper highlighted the fact that most of the students and faculty said that if improvements were made they would prefer to eat at the Refectory rather than to travel off campus. The paper discusses the need of the Refectory to keep cost low, build good relations with existing customers and potential customers and at the same time, increase profits.

Outline
Questionnaire
Research
Report
Conclusion

From the Paper:

"One of the suggestions included providing a special meal card that students can purchase at the beginning of the semester and use throughout the year; adding credit to the card at their own convenience. This would be a very convenient way for students and faculty to purchase food, snacks, sodas and other food items from the Refectory. Rather than simply purchasing a meal plan at the beginning of each semester, the student will be able to purchase a meal card that they will use like a credit card. This would give the students the ability to purchase only what they want to purchase and it would free parents from sending cash to the student during the year for extra food. Providing a meal card to students would improve our relations with the students, the students' parents, and faculty as well as potentially increasing sales. Image the potential for increased sales if students can visit the Refectory late at night and order pizza and appetizers there instead of ordering food from one of the local restaurants. Our prices are lower than the prices at local restaurants so this arrangement would make parents happy and it would bring in more business to the Refectory."

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