The Role of Listening

Paper Summary:

This paper attempts to show that there is a real need for a study of the decision making process in business and how listening, or the lack of it, affects the process and the lives of the employees and employers that are involved in this process. Three articles that discuss the concerns facing those who do not listen to their employees, provide background information about the reasons behind listening difficulties in the decision making process, and what can be done to eliminate or reduce these difficulties are referenced in this paper.

From the Paper:

"Decision-making is something that all individuals and businesses do. It belongs to everyone's daily lives, and there is no way to avoid it. However, the purpose of this research proposal is to discuss decision-making in a business sense, and look at why learning to listen to what others say is so significant. There are many reasons that employers do not listen, but all of them can cause trouble in business, as employees who are not listened to often become unhappy and feel that their employers are only there to give them orders and not concerned with treating them as real people."

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