The Matrix: E-commerce

Paper Summary:

This paper studies what the author calls the Matrix, or the massive computer networks that interconnect to transmit electronic traffic to the most remote corners of the globe. The author maintains that with its anonymity and speed, the Internet has witnessed a great surge in ethical and criminal problems -- from the trafficking of illegal drugs to dishonest business practices. The author's thesis is that a code of ethics is needed in the realm of e-commerce to ensure that proper sales and secured transactions are sanctioned. The paper studies a number of aspects of such a code, which are highlighted in the paper's subtitles:
The Need for a Code of Ethics & A Business' Responsibilities
Guiding Values
Guiding Imperatives

From the Paper:

"In all professional functions a business, whether big or small, should be competent, prompt, and diligent in their dealings. Although interaction is accomplished by means of the internet, a business should continue to conform to the requirements of the law, both in professional service to clients and in the business' affairs. A business should use the law's procedures only for legitimate purposes and not to deceive or intimidate others. Just as expected in face-to-face business dealings, a business should demonstrate respect for the legal system and the expectations of clients. As laws differ from jurisdiction to jurisdiction, a single code of ethics or model of rules would unify the standards expected from businesses in e-commerce."

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