The Importance of Satisfied Employees

Paper Summary:

This paper looks at the correlation between job satisfaction and motivation. Job satisfaction may mean many different things to different workers, but is described as a self-defined positive attitude toward a person?s job. It discusses how an employee who has a high level of job satisfaction will receive benefits in the way of improved physical and/or emotional health.

From the Paper:

"Just as a satisfied employee will add to the bottom line, a dissatisfied employee will take value from the company. A dissatisfied employee is more likely to call off work, causing costly time lost. They may suffer from medical conditions related to stress, which could affect overall medical costs and performance. They often do great harm to company morale and run the risk of destroying group cohesiveness. This kind of disgruntled employee may spread this attitude to other employees, which can severely affect the entire organization's productivity. In many cases, an angry employee may even seek retaliation by destroying company property or stealing to get even. In rare cases, disgruntled employees have been known to resort to violence."

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