The Impact of Spam on Our Lives

Paper Summary:

This paper examines the problem of spam and how it affects personal computer users, entrepreneurs, and businesses worldwide. It explains that spam's main threat is that, if it is not reduced, it can seriously disrupt the flow of commercial and other types of information across the Internet and that, ultimately, it may be a persuasive factor in the loss of confidence in the Internet and e-mail as a reliable form of information exchange.

From the Paper:

"While the term spam has a rather innocent background it is developing into one of the greatest threats to modern online communication with far ranging affects for both personal and business Internet users. The name "spam" comes from the Monty Python comedy sketch in which a group of Vikings in a restaurant start singing "Spam, spam, spam, spam, lovely spam! Wonderful spam!" They annoy the waiter who tells them to shut up. The interpretation of the meaning of the word refers to a repetitive act that annoys. In terms of online communication this "annoyance" has developed into a crisis, which has powerful consequences for business in particular. The European Commission recently stated that the problem costs 6.4bn a year in connection charges and lost productivity - the equivalent of 16 per Internet user. ( Smith, 2003 - The Future of Email Marketing)"

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