The Challenger Space Shuttle Disaster

Paper Summary:

In this paper the author looks behind the scenes of the Challenger space shuttle disaster. Although the popular reason for the disaster is known as the technical failure of the O-rings, the author explores the intra-personal and inter-personal processes within the Challenger project which, in his opinion, led to the making of the flawed decision to launch the shuttle. He examines all of the processes of communication, leadership, monitoring and group dynamics which played significant roles in the disaster and looks at the roles of named individuals who, in the author's opinion, contributed to incorrect decisions being made by the launch team. In conclusion, the author blames inter-personal and intra-personal processes, which were flawed and problematic, with no one person able to correct the problems evident as the main cause for the disaster.

From the Paper:

"Apart from physical communication problems during the project, there were also communication problems relating to areas in the project's planning stages. For instance, launch commit criteria and limits on booster surface temperatures were not communicated between NASA and Thiokol, primarily because they either did not exist, or were not part of the reporting network (Bell, p.47). In not relaying important information such as launch commit criterion, a process was occurring with individuals at various stages prior to the launch, whereby each person was using the communication and reporting process as the locus of responsibility for information disclosure rather than individually accepting responsibility for deciding whether or not to pass on information which he believed to be of significance."

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