The paper examines the case of the Mueller-O'Keefe Memorial Home and Retirement Village. The paper begins by introducing the mission statement of the retirement home and community. It then proceeds to outline some of the main objectives of the organization and presents some of the strategic issues at play. The paper outlines the general situation facing Mueller-O'Keefe and looks how this expansion does not lose sight of the company's long-standing commitment to the health and the well-being of its residents.
From the Paper:
"Mission Statement for Mueller-O'Keefe Memorial Home and Retirement Village. The aforementioned organization has developed an enviable reputation as a stalwart provider of nursing and geriatric care services for senior citizens. Quite simply, at least according to the facility's administrator, Tom Clark, Mueller-O'Keefe Memorial Home and Retirement Village has emphasized "excellent" basic care as a fundamental tenet of its operational ethos. The facility seeks to be "the highest quality, lowest cost home in the county" and its caring attitude towards clients and residents is predicated upon the best in Christian values (Aaronson 1995 p.244). Mr. Clark proceeds onward to note that the objectives of his organization are also informed by a noble sense of equality; that is to say, residents are not treated any differently based on payer status (Aaronson 1995, p.244)."
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