Telemarketing Uses Harassment to Boost Sales

Paper Summary:

The author of this paper argues from a personal perspective that telemarketers harass people through being persistent, ignoring peoples' requests for being left alone, targeting the calling times to when people are eating dinner, being deceptive and just being plain annoying -all in order to boost sales. The paper touches on privacy legislation and gives examples of companies which do not honor these laws.

From the Paper:

"The government's solution to the telemarketing problem is to try to regulate telemarketing. They believe that the customer should call and request to be placed on a national do not call list, and that the companies should check these lists every ninety days to see if anyone they are calling is on these lists. The problem lies in the fact that the company in charge of maintaining this list, AT&T, is the one company who has the most complaints made against it for not abiding by consumers' wishes to not be called."

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