Team Conflict Resolution

Paper Summary:

The paper discusses various approaches for managing team conflict but points out that the primary factor in conflict resolution is communication and careful listening. The paper shows how conflict resolution is effective in resolving disputes and differences among members of a team.

Outline:
Objective
Introduction
Managing Team Conflict Resolution
Teams Have Advantage Over the Individual
Summary and Conclusion

From the Paper:

"Team conflict resolution is a vital aspect of the manager's responsibility in the organization. Team conflict can be healthy and increase the effectiveness of the team if managed properly. The work of Gillin (2004) entitled: "Conflict Resolution, Negotiation & Team Building: Reviewing an Impossible Course that Worked" states that human life "is characterized by social relations. As social beings, we construct, maintain and change the social worlds within which we live - in part through negotiation, cooperation and conflict resolution. Conflicts are a normal part of our social relation and world construction." (Gillin, 2004)"

Sample of Sources Used:

• Kerr, Randy (2005) Work Team Conflict Resolution. Online available at: http://www.uwstout.edu/rs/2005/article2.pdf
• Stulberg, J. B. (1987). Taking charge / managing conflict. Lexington, MA: Lexington Books.
• Townsley, Carole (2006) Resolving Conflict in Work Teams. The Team Building Directory. Online available at: http://www.innovativeteambuilding.co.uk/pages/articles/conflicts.htm
• Heathfield, Susan M. (2008) Personal Courage and Conflict Resolution at Work. Human Resources. Online available at: http://humanresources.about.com/cs/conflictresolves/a/conflictcourage.htm
• Gillin, CT (2004) Conflict Resolution, Negotiation & Team Building: Reviewing an Impossible Course that Worked. Conflict Management in Higher Education Report Vol. 5 No. 1 September 2004.

More papers on Team Conflict Resolution:

• Term Paper # 135367 : "Conflict Resolution"
• Term Paper # 110709 : "Conflict Resolution Strategies"
• Case Study # 92203 : "Conflict Resolution: A Case Study"

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