Team Communication

Paper Summary:

The paper introduces, discusses, and analyzes the topic of team communication. The paper addresses both the benefits and challenges of working in teams in relationship to team communication, and examines how teams can enhance their performance in the team communication topic. Team communication is critical to ensure that each team member understand the goals of the organization and is working toward those goals. The paper notes that good team communication means that if there are questions or concerns about the goal, they are addressed before the team moves forward.

From the Paper:

"There are several different characteristics of open communication in teams. The communication should be honest, specific, accurate, logical, concise, complete, and relevant. Communication that contains all these elements consistently will result in cleared and better communication throughout the team, and should lead to the long-term achievement of goals and objectives. Open communication must always allow for feedback, as well, so that all the team members know what communication and goals are working, and what are not. Without feedback, the communication chain is incomplete, and eventually it will break down."

Sample of Sources Used:

• Douglas, C., Martin, J. S., & Krapels, R. H. (2006). Communication in the transition to self-directed work teams. The Journal of Business Communication, 43(4), 295+.
• Fleming, J. L., & Monda-Amaya, L. E. (2001). Process variables critical for team effectiveness. Remedial and Special Education, 22(3), 158.
• Schraagen, J. M., Chipman, S. F., & Shalin, V. L. (Eds.). (2000). Cognitive task analysis. Mahwah, NJ: Lawrence Erlbaum Associates.
• Schraagen, J. M., & Rasker, P. (2003). 31 Team Design. In Handbook of cognitive task design, Hollnagel, E. (Ed.) (pp. 753-784). Mahwah, NJ: Lawrence Erlbaum Associates.
• "Team communication." (2008). Retrieved 9 Feb. 2008 from the University of Illinois at Urbana-Champaign Web site: http://www.engr.uiuc.edu/mep/Team%20Communication.ppt.

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