System Development, Art or Science

Paper Summary:

This paper discusses the author's view that systems development is an art by showing that the kinds of systems employed often depend on the system analysts and what they deem fit. It examines how the systems development cycle (SDLC) consists of project identification or selection, project initiation and planning, analysis, logical design, physical design, implementation, and maintenance.

From the Paper:

"In recent times, a main goal of user-centered design has become critical in the systems development (Smith and Dunckley, 2002). This process places the user in a central position for both determining system requirements and ensuring they are met. The benefits of these systems include not only improvements in user efficiency, but also others, such as reduced training costs, reduced user errors, reduced maintenance costs, and increased customer satisfaction. However, the chief requirements in these kinds of systems become to understand the users? information needs. As we argued earlier, the systems analysts cannot determine information needs scientifically, rather the system analysts are required to obtain this needs by projecting an extrovert interpersonal style that fits more closely to an art form. "

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