Supply Chains in e-Business

Paper Summary:

This paper discusses the business to business and the business to consumer website supply chain characteristics. The conclusion of this paper, is that while the business to business website and enterprise might have a shorter and more transparent supply chain with greater consumer integration, both employ many of the same technology solutions to complete their supply chains.

From the Paper:

" A supply chain can be defined as the sum of all retailers, distributors, transportation methods, storage locations and facilities, as well as supplier networks that contribute to an enterprise's sale, delivery, and/or production of its product or service (Dennis, Fenech & Merrilees, 2004). It is integrally involved with a company's logistics and overall operations in that operations management oversees the smooth functioning of the organization's supply chain. A supply chain that has bottlenecks, excess inventory, or difficulties sourcing products or services inevitably results in a loss in revenue, poor product/service quality metrics, and a loss of customers, be they internal or external. An e-commerce business model, whose primary product or service is mediated in some fashion through a website and the online environment supported by internet technologies, faces several conceptual difficulties in managing its supply chain that a traditional business model does not (Cunningham, 2001). "

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