Paper Summary:

This paper acts as an overview of a supervisory training program for new managers, that is being designed and overseen. This paper discusses three aspects of the training program in detail, these being: perception and attribution used for evaluating employee performance, job satisfaction and functions of attitudes used for employee morale, and the management of and promotion of the company's values on diversity.

From the Paper:

"The first aspect of management that will be addressed in this plan for training is that of perception. Perception can be defined as how one sees others or one's surroundings. An effective and efficient manager should be very aware of his or her perceptiveness, especially while evaluating employee performance. Two types of perception of which a manager must be aware, and which must be balanced with one another, are those of spotlight perception and floodlight perception."

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