Stress in the Workplace

Paper Summary:

This paper discusses stress in the workplace by dividing the stressors up into three specific categories--interpersonal conflicts, workload and burnout. The paper considers the problem from both a personal perspective and from the perspective of relative literature. Additionally, the paper looks at various efforts put forth by organizations to solve the problem of stress in the work environment.

Outline
Introduction
Personal Conflict
Workload
Burnout
Solutions

From the Paper:

"Interpersonal conflict is especially strong in my job at the department of labor, and it is usually between clients and the workers. Because I am the public face of the organization I have to try to get along with all clients, even those that are presenting problem cases. Internally there is also a lot of conflict, especially when people are being appraised by the higher ups. "Performance appraisal serves many purposes within
organizations. One very important purpose of performance appraisal is to provide periodic, formal feedback to individual staff members. If supervisors never provide any type of formal feedback to employees, they may never know how well, or how poorly, they are performing. This situation is obviously troublesome for both employees as well as supervisors" (Gabis, 2003). This can relate in a situation of great interpersonal conflict."

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