Proposed Organizational Resolution

Paper Summary:

"This paper is a high level overview of a particular case study at a healthcare facility and how operational management principles can be applied to effect the necessary change in order to improve the organization and specific department of concern. The paper discusses the importance improving operations for an emergency department in Mountain View Hospital, as these improvements can save lives.

From the Paper:

" Mountain View Hospital; Belleview, WA Many organizations experience problems ranging from customer service issues to employee moral difficulties. These are commonplace in today's global economy and organizational and management theories proliferate on how to counter and correct most issues. What most theorists overlook, however, is the difference between problems in a mainstream organization and the cost of problems that exist in a healthcare facility. While issues may still range from customer service to employee moral, the cost can ultimately be measured not in lost productivity, but in patient lives. This paper will explore the current situation at Mountain View Hospital's Emergency Department in Belleview, WA and how the proper use of operations management principles would significantly reduce the problems. Case Presentation: Mountain View Hospital Emergency Department There are currently 32 rooms in Mountain View Hospital's Emergency Department."

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