This paper explores various dimensions of professional ethics and identifies ethical issues by using the following real life business examples: General Electric, the IRS, and the local government in Colorado Springs.
Written in 2002; 1,975 words; 7 sources; APA; $ 62.95
Paper Summary:
This paper points out that, with the Enrons, WorldComs, and Qwests of the world so much in the news, the issue of professional ethics has become popular; but, for managers, regulators and scholars, ethics has been an area of intense discussion for a long time. The author uses the example of the Code of Professional Ethics of the Association of the Certified Information Systems Auditor (CISA) and the Certified Information Security Manager (CISM) to define ethical behavior. The author concludes that ethics never exist in a vacuum, but are a reflection of popular beliefs, opinions, and sensibilities.
Table of Contents
Introduction
Ethical Behavior in Special Professional Situations
The Ethical Behavior of Corporate Managers in General and Human Resources Managers in Specific
Case 1: General Electric
Case 2: The IRS
Case 3: Local Government in Colorado Springs
Standards of Professional Ethics
Final Words
From the Paper:
"Is there an ethical dilemma in recording employee phone calls? Let us think of various issues associated with this:
1) Are employees informed before hand that their calls will be recorded? Are they sensitized to the reason that this is done? If the answer to both these questions is a "Yes", then it seems more acceptable. Nonetheless, let us not look at this case in isolation. What if this gets extended to routinely video taping company activities? Where does one draw the line dividing monitoring and invasion of privacy?
2) How would the end customers (the one at the other end of the phone call) be better served? Is there a perceived increase in the quality of service? If so, the taping might begin to seem more acceptable."
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