Prioritization of IT Functions

Paper Summary:

This paper explains that, to achieve the best mix of IT functions in any given setting, it is vital to understand who the customers are and what priority must be assigned to the respective functions, including e-mail, databases, and Web servers. The author points out that there is an explosion in growth of peer-to-peer applications to facilitate online communications that allow customers not only to access businesses via computers, but also to permit wireless customers to access a Web site from a Nintendo machine, a personal digital assistant (PDA), or a pager. The paper reports that the evaluation gives high priority to e-mail because its cost-effectiveness, ease of use by almost anyone, and ability to transfer documents and data in a virtually instantaneous manner, make this an indispensable part of any IT function.

Table of Contents
Introduction
Identification and Prioritization of Information Technology Functions
Support Plan for Both Office and Customer Functions
Communication Methods
Personnel and Training Requirements
Application and Function Priorities
Strategy for Prioritizing the IT Projects
Table: Evaluation of IT Priorities

From the Paper:

"The second aspect is that ERP's also connect standalone departments; for instance, many governmental agencies have independent units that often work independent of other units. A local government redevelopment agency is an example of such an independent unit. Linking all component units of an agency through ERP would be expected to provide managers with more centralized control over the various components through financial and process controls and uniform policies and procedures. ERP programs have both risks and concerns relative to its use. One worry is that it can be an expensive program to implement. The cost of implementation is generally separate from the software cost. A risk involved in the program is the amount of custom code built into the architecture. The more custom code, the more difficult and costly it is to maintain, operate and upgrade."

More papers on Prioritization of IT Functions:

• Dissertation or Thesis # 75297 : "Prioritizing the IT Project Portfolio"
• Essay # 73971 : "Performance Management and Job Prioritization"
• Research Paper # 116178 : "Induced Hypothermia"

APA Citation:

MLA Citation: