Organizational Behavior

Paper Summary:

This paper looks at how advances in technology have changed the way we do business. The paper makes the point that an understanding of the communication process in organizations and how this process has been affected by technology is an essential component of a good management and an indicator of quality performance. The paper looks at how technology is one of the major forces behind the globalization process and how and why it is also transforming the way we do business.

From the Paper:

"Technology will continue to exist so long as people continue to exist. In fact, the methods of forming tools are taken as the principal confirmation of the commencement of human culture. In general, technology has been a dominant force in the growth of civilization, especially so as its connection with science has been forged. (Chapter 3: The Nature of Technology) Simon and Koppel termed the last decade as the age of globalization and believed that the uprising of communication technologies as one of the forces steering the globalization process. It is understandable that setting up overseas offices, international collaboration and joint ventures, growing global market and employing transnational labor force are highlighted as elements of globalization. In such state of affairs, business communication also becomes global and intercultural. (The influence of using electronic mail on internal intercultural corporate communication) Similar to language, custom, principles, business, and the arts, technology is also an inherent element of a cultural system and it both molds and mirrors the system's principles. (Chapter 3: The Nature of Technology)"

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