An examination of the possibilities and potential pit-falls of running government affairs digitally.
Written in 2000; 2,576 words; 5 sources; $ 77.95
Paper Summary:
This paper examines a new Internet site used by the State of North Carolina, the NC @ Your Service Portal (www.ncgov.com), which provides a "one-stop shop" filled with information and services for the citizens, businesses and state employees of North Carolina. It looks at the possibilities and potential pit-falls that this new site and governmental attitude offers to the public and private sectors and their relationships with the government by examining such variables as the role of government in the digital age, information availability and ease of use, interconnectedness, the "digital divide", and facilitation of personal involvement.
From the Paper:
"The NC @ Your Service site features three statewide portals -- a citizen portal, a business portal, and an employee portal. Information or applications currently available through North Carolina agency web sites are accessible via the portals. These portals are designed and organized to allow North Carolina citizens, businesses, and state employees to navigate to an information source or application based on what they want to do. In addition, each portal can be personalized such that an individual may select the content that appears on his or her portal. One of the purposes of the new site is to insure that the users are getting the information that they desire online, instead of what agencies want online..."
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