An analysis of interpersonal non-verbal communication as observed at an airport.
Written in 2004; 1,495 words; 4 sources; MLA; $ 49.95
Paper Summary:
This paper discusses the importance of non-verbal communication, pointing out the emotional information it conveys. The paper describes the world of expression inherent in people's body language and facial expressions. The writer of the paper observed people at an airport in order to learn more about non-verbal communication. The paper focuses on behavior related to physical space, noise factors, relationships, and environment.
From the Paper:
"The importance of Non Verbal Communication is evident in the fact that it constitutes the bulk of human communication. The fact that non verbal communication is more important than any other form of communication is due to the emotional information it conveys, which is otherwise usually controlled or concealed. Thus, human beings base their feelings and emotional responses not so much on what another person says, but upon what another person does. In fact, it is estimated that the impact of non verbal communication on a message's meaning can be as high as 93%."
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