A small observational study of mobile phone users.
Written in 2005; 2,355 words; 9 sources; MLA; $ 72.95
Paper Summary:
This study focuses upon observations of mobile phone use and the ways in which users employ their mobile phones while socially involved in a group or pair. The controversial technological determinist Marshall McLuhan claimed that "all media work us over completely" (McLuhan, 2001:26). The aim of this paper is to investigate to what extent this is true with regard to the mobile phone and to look at how users select calls when in the presence of others using the affordances and constraints of the technology. The degree to which the mobile phone became a part of the social context and in particular the way in which participants in a group or pair responded to the interruption of a mobile phone conversation is the central focus of the study.
From the Paper:
"To help analyse the observations it is important that we have an understanding of the different identities involved in a telephone conversation and their role in progression. The terms used by most academics when analysing data are that of the "caller", "answerer" and "called". Hutchby considers the answerer of the telephone call at a disadvantage. In Conversation and Technology he notes "the caller knows who they are trying to call, and why they are doing so" the answerer knows nothing on either count? (Hutchby, 2001: 111). Whilst I support this model, I would like to propose that the extent to which this concept is true has changed with the invention of the mobile phone. The possibility to monitor then selectively answer or reject incoming calls by using the caller identification function featured on most mobile phones has changed the traditional role of answerer."
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