Examines the phenomenon of workplace stress, especially that caused by organizational change and how it can be managed. Considers causes and manifestations of stress and details several appropriate managerial responses.
Written in 1997; 2,700 words; 9 sources; $ 95.95
From the Paper:
"Abstract
The focus in the following pages is on workplace stress, particularly that created by organizational change, and how that can be managed appropriately. Stress is defined and causes are discussed, particularly within the context of change and the work environment. Common negative symptoms of stress are noted as well as the implications for individual productivity and for the organization as a whole. Finally, methods for effectively dealing with stress individually and in organizations are presented. For the organization, the qualities or attributes that the should be utilized to manage stress during the ongoing process of change are examined; some points of focus include leadership, personal compacts, communication, positive feedback, allowing emotional expression, and individualized programs."
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