Managing Interpersonal Conflict and Negotiation

Paper Summary:

This paper examines interpersonal conflict within the workplace as well as conflict negotiation for managers as a response to that kind of business place conflict. The paper outlines some of the cons of ignoring conflict in the workplace, defines the relevant terms, discusses the pros of conflict negotiation, and concludes the matter with a consideration of some recommendations.

From the Paper:

"Managing interpersonal conflict in the workplace can be one of the most difficult and yet most important tasks that a manager must undertake on a regular basis. Modern business methods have repeatedly broken down traditional organizational structures, often in favor of team-building and small, task-oriented groups. In these kinds of situations, office politics become much more crucial to the success of individual projects. It takes a skilled manager to maintain good will between employees and requires the use of conflict negotiation in the workplace. Despite the difficulty in doing so, the benefits of mastering this skill will be incredibly high. In general, studies have demonstrated that individuals within an organization perceive interpersonal conflict negatively and believe that it has a negative effect on outcomes (Barki and Hartwick 222)."

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